report a claim

We are so sorry you have to submit a claim. We know this is the last thing you want to be dealing with, so we do our best to make filing claims faster and simpler. Follow the steps below to report your claim quickly.


File a PhotoCare or PhotoCare Plus claim

If your equipment was lost, stolen or damaged, please follow these steps:

Complete the checklist within the packet

• Don’t forget to fill out the Statement of Loss, Damage and Repairs form.

Send the completed packet to

[email protected]

Note: If you would prefer, you can fax your claim packet to 913.652.3973 or mail to the attention of PPA Claims at P.O. Box 410679, Kansas City, MO 64141-0679, though these methods may take longer than email.

File a General Liability claim

If a claim of bodily injury or property damage was made against you, please call the policy underwriter at 800.828.7083

Contact us

Need help?


Lockton Affinity

PO Box 410679

Kansas City, MO 64141


10895 Lowell Ave, Suite 300

Overland Park, KS 66210


[email protected]




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